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In his letter, Schultz acknowledged that throughout his employment, he “had some quarters of financial disappointment.” For each business that makes a significant mistake, he stated, “There must be contrition and renewed focus and discipline on the core.”
Starbucks will bounce back—I’m positive about it. He claimed that Starbucks “created an industry that did not exist.” “The brand is remarkably robust, yet it’s evidently not an ordinary day.”
The company’s legal battle in the Supreme Court against the National Labor Relations Board and its continuing negotiations with the Starbucks workers union were not mentioned by Schultz.
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